Customer Service Rep(05580) - 1712 US 401 South
About The Position
As a Domino’s Customer Service Representative, you help the team provide exceptional customer service and make great food while contributing to Heightened Time Awareness (HTA). This includes answering every phone within two rings, getting orders into the oven in less than three minutes, and helping delivery orders leave within fifteen minutes. Online courses and hands-on training cover products and equipment, including the Domino’s Pulse point-of-sale order system, and prepare representatives to serve customers and make pizza. A dedicated training program is available for those interested in becoming managers. You will be a first point of contact for phone-in and carryout customers and are expected to communicate with them in a friendly, professional manner and model Domino’s Perfect Image standards. Before employment, candidates are screened through background checks and basic urinalysis drug testing. Domino’s provides uniform shirts and hats; employees must provide and wear eligible black pants, shorts, skirts, or capris.
Requirements
- Positive, friendly attitude and exceptional customer service skills.
- Ability to communicate with phone-in and carryout customers in a friendly and professional manner.
- Must model Domino’s Perfect Image standards at all times.
- Must wear black pants, shorts, skirts, or capris; denim, corduroy, stretch, yoga, and sweatpants material are not permitted.
- Pre-employment HireRight background check, National Crime and Sex Offender Background Check, and basic urinalysis drug testing.
Responsibilities
- Help provide exceptional customer service and make great food.
- Answer phones within two rings or less as part of the team’s HTA standards.
- Help get orders into the oven in less than three minutes and delivery orders out the door in less than fifteen minutes.
- Serve as a first point of contact for phone-in and carryout customers, communicating in a friendly and professional manner.
- Demonstrate and model Domino’s Perfect Image standards at all times.
- Learn products and equipment, including the Domino’s Pulse point-of-sale order system, through online courses and hands-on training.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
