About The Position

The Customer Service Rep greets customers by phone and in person, enters and fulfills orders, addresses customer concerns, upsells, and completes cash transactions for customers picking up food orders. The role also includes preparing pizzas, sandwiches, and other food items, following hygiene and food-safety practices, and cleaning and sanitizing the store to keep it operating properly. The company describes the work environment as enjoyable and notes advancement opportunities for motivated team members.

Requirements

  • Must have a valid Food Handler’s Card where applicable by law.
  • Able to answer phones in a professional manner.

Responsibilities

  • Meet and greet customers on the phone and in person.
  • Enter and fulfill specific orders.
  • Attend to customer concerns.
  • Upsell products or services.
  • Complete cash transactions with customers picking up food orders.
  • Prepare pizzas, sandwiches, and other food items.
  • Maintain hygiene and follow food-safety practices.
  • Clean and sanitize the store and keep it working properly.
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