Customer Service Rep(02621) 135 N Wisconsin St

Domino's Franchise•Hobart, IN
•Onsite

About The Position

The Customer Service Rep works in a Domino’s store, assisting customers and helping prepare, process, and expedite orders. Team members may work across all in-store stations, including making menu items, taking orders by phone and in person, and expediting orders from the cut table. The role offers schedules that may accommodate school or other commitments, and opportunities for advancement into management and other roles. The posting describes work during busy periods and says the position may be part-time or full-time. The work involves operating store equipment, stocking and preparing ingredients, receiving telephone orders, and cleaning equipment and the facility. It requires frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing or pulling, climbing, and bending. Work conditions may include temperature extremes, odors, cornmeal dust, confined spaces, hot surfaces, and sharp or moving equipment.

Requirements

  • Must be 18 years of age or older.
  • Must be willing and able to work all stations in the store.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone communication skills for taking and processing orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to operate all store equipment.
  • Ability to speak, hear, and understand verbal communication in person and by telephone.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, reaching, handling products and tools, and lifting and carrying supplies weighing up to 50 pounds.

Responsibilities

  • Work all in-store stations, including making menu items, assisting customers by phone and in person, and expediting orders from the cut table.
  • Take and process customer orders, including telephone orders, using a computer keyboard or touch screen.
  • Operate store equipment and prepare products.
  • Stock ingredients and supplies from the delivery area into storage and work areas, including the walk-in cooler.
  • Clean equipment and the facility approximately daily.
  • Unload and handle product deliveries, including lifting and carrying cases and supplies.
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