Customer Service Rep(03909) - 629 Springfield Ave

Domino's Franchise • Berkeley Heights, NJ

9h

About The Position

The Customer Service Rep upholds Domino's standards for grooming, uniform, and appearance while serving customers in person and over the phone. The role collects cash and credit card payments, promotes pizza products and specials, and checks products for accuracy against quality standards. The employee receives cross-training in product and ingredient preparation, opening and closing procedures, pizza oven operation, and boxing products for delivery or carryout.

Requirements

• Speak and write clearly and accurately.
• Demonstrate comprehension of using a computer-based order entry system.

Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance.
• Collect cash and credit card payments.
• Promote pizza products and specials.
• Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
• Check products for accuracy against quality standards.
• Respond with a sense of urgency to store phone calls and carryout customers.
• Provide quality customer service to internal and external customers over the phone and in person.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed