Customer Service Rep(06457) -6412 NW Cache Rd

Domino's Franchise•Lawton, OK
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and contribute to store operations. The position offers on-the-job orientation and training and opportunities for advancement, including potential progression into management. Work may be part-time or full-time, with schedules intended to accommodate team members’ needs. Team members operate store equipment; stock ingredients and supplies; prepare products; take telephone and in-person orders; complete inventory and related paperwork; and clean equipment and the facility. The role involves working with customers and co-workers, following written instructions, handling payments and making change, and using a computer keyboard or touch screen to enter orders. The work is performed in a food-service setting with varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and occasional outdoor tasks in varying weather. The physical demands include prolonged standing and frequent reaching and hand use, along with lifting and carrying supplies, bending, and occasional climbing, crouching, and squatting.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and ability to make precise movements quickly and accurately.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the stated physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, bending, reaching, and frequent hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform other store-team-member duties, including removing trash and occasional maintenance or sign-related tasks.
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