Customer Service Rep(09803) - 646 Washington St
About The Position
The Customer Service Rep helps serve customers and support store operations at Domino’s Pizza. The role involves taking and processing orders by phone and in person, preparing products, handling ingredients and supplies, completing inventory and related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may be part-time or full-time, and the description notes opportunities for advancement into management and other roles. The work takes place in a pizza store and may involve changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing and walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous use of the hands.
Requirements
- Must be 16 years of age or older.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Eye-hand coordination to make precise movements rapidly and accurately.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the described physical tasks, including lifting deliveries weighing up to 50 pounds and reaching above 72 inches.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and co-workers to process orders in person and by phone.
- Use a computer keyboard or touch screen to enter orders.
- Unload bulk product deliveries using a hand truck and move supplies to storage.
- Perform physical tasks such as carrying ingredients and dough trays, moving trays on dollies, stocking shelves, and cleaning.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
