Customer Service Rep(05627) - 2424 Hudson rd

Domino's Franchise•Greer, SC
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process orders and support store operations. The role offers on-the-job orientation and training and opportunities for advancement, including into management. Work schedules may be part-time or full-time, and the posting notes that schedules can accommodate employees’ other activities. Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The position involves communicating with customers and co-workers in person and by phone, using a computer keyboard or touch screen to enter orders, and handling monetary transactions. The work is performed in a store environment with temperatures ranging from a 36-degree cooler to 90 degrees or above in some areas. Employees may encounter food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, cramped spaces, and changing or adverse weather while completing outside tasks. The position has physical demands that include standing and walking, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, bending, crouching, reaching, and continuous hand use.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and the ability to make precise movements rapidly and accurately.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to lift and move deliveries weighing up to 50 pounds.
  • Ability to perform the listed physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders in person and by phone.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload deliveries and move ingredients and supplies to storage shelves.
  • Perform outside tasks such as removing trash when needed.
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