Customer Service Rep(02108) - 737 S Gammon Rd

Domino's Franchise•Madison, WI
•Onsite

About The Position

The Customer Service Representative answers customer phone calls and processes orders, and also prepares pizzas and performs general store team-member duties. The role offers flexible hours and may be part-time or full-time. On-the-job orientation and training are provided. Team members may have opportunities to advance into management and other roles within Domino’s.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the position, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
  • Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Answer and process telephone orders, and communicate with customers in person.
  • Prepare pizzas and other products.
  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, including lifting and stocking ingredients and supplies.
  • Perform other store tasks, such as cleaning, stocking shelves, and occasional maintenance.

Benefits

  • Flexible hours
  • Competitive pay
  • On-the-job orientation and training
  • Opportunities for advancement
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