Customer Service Rep (03431) - Hamburg, NY

Domino's Franchise•Hamburg, NY

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders. The role involves working with customers and coworkers by phone and in person, preparing products, and completing general store-team tasks. On-the-job orientation and training are provided. The position may be part time or full time, and the company describes opportunities to advance from customer service to management and other roles.

Requirements

  • Must be 17 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Hand-eye coordination and the ability to make precise movements quickly and accurately.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers by phone and in person to process orders.
  • Enter orders using a computer keyboard or touch screen.
  • Make accurate monetary change.

Benefits

  • On-the-job orientation and training.
  • Opportunity for advancement, including into management.
  • Schedules described as accommodating employees’ needs.
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