Customer Service Rep(06030) - 3028 College Drive

Domino's Franchise•Rock Springs, WY

About The Position

Domino’s Pizza is seeking customer service representatives to take and process customer orders in person and over the phone, prepare products, and support general store operations. The position offers on-the-job orientation and training and potential opportunities for advancement into management and other roles. The store team works together to maintain product quality and serve customers. Work includes operating equipment, stocking ingredients, taking inventory, completing paperwork, and cleaning the equipment and facility. The role requires standing for most tasks and may involve exposure to varying weather, food odors, cornmeal dust, temperature changes, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Must be at least 16 years of age.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be able to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical demands of the job, including standing for most tasks, lifting and carrying supplies, pushing or pulling trays, and frequent reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and stock supplies.
  • Perform other store tasks, including occasional cleaning, maintenance, and changing prices on signs.
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