Customer Service Rep(05007) - 4115 W Kennedy Blvd

Domino's Franchise•Tampa, FL
•Onsite

About The Position

As a Domino’s Customer Service Representative, you provide friendly customer service, take and process orders, prepare food, and help keep the store clean and stocked. The role includes training and support from a manager or teammate, and may offer opportunities to advance into management or franchise ownership. Positions may be part time or full time, and work takes place during busy hours of the day and night.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to push trays on dollies using a force of up to 7.5 pounds; trays may also be pulled.
  • Ability to perform the physical activities described, including bending, crouching or squatting, reaching, and continuous hand use.

Responsibilities

  • Demonstrate a friendly, positive attitude and strong customer service skills.
  • Take orders over the phone and in person, and receive and process telephone orders.
  • Address customer concerns.
  • Handle cash and make correct monetary change.
  • Upsell products.
  • Prepare Domino’s pizzas and other products, including food preparation and portion control.
  • Follow hygiene and food-safety practices.
  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Push or pull trays on dollies.
  • Infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, or perform maintenance.
  • Stock shelves and clean low areas.
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