Customer Service Rep(06259) - 205 W Rockrimmon Blvd

Domino's Franchise • Colorado Springs, CO

18h • Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team to prepare and process customer orders, provide customer service, and help maintain store operations. The role offers variable hours and on-the-job orientation and training, with opportunities for advancement into management and other roles. The position may suit someone seeking a primary or supplemental job; no specific employment schedule is stated.

The work takes place in a store and involves operating equipment, stocking and preparing ingredients and products, taking orders by telephone and in person, handling inventory and related paperwork, and cleaning equipment and the facility. Team members work around food-preparation equipment and supplies, including hot ovens and surfaces, sharp edges, moving parts, and varying temperatures. The role also involves standing for most tasks, frequent hand use, and periodic lifting, carrying, pushing, reaching, bending, and other physical activities.

Requirements

• Must be at least 16 years of age.
• Friendly, outgoing, and customer-service oriented.
• Able to comprehend and give correct written instructions.
• Able to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Able to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Able to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and the ability to make precise movements rapidly and accurately.
• Able to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers and co-workers to process orders in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Perform physical tasks such as unloading and stocking deliveries, moving trays, and reaching, bending, or crouching as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed