Customer Service Rep(05359) - 4905 John F Kennedy Blvd

Domino's Franchise•North Little Rock, AR
•Onsite

About The Position

Customer Service Reps serve customers and support daily store operations at Domino’s Pizza. They receive and process telephone orders, communicate with customers in person and by phone, prepare products, stock ingredients and supplies, take inventory, complete paperwork, and clean equipment and the facility. On-the-job orientation and training are provided. Team members must be available to work Friday and Saturday evenings. The role offers potential opportunities for advancement into management and other positions.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Availability to work Friday and Saturday evenings.
  • Ability to meet the physical demands of standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use. Deliveries may weigh up to 50 pounds; some items are lifted onto shelves up to 72 inches high.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Communicate with customers and co-workers in person and over the phone to process orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries and move, carry, and store ingredients and supplies.
  • Perform other store tasks, including removing trash, cleaning, and occasional maintenance.
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