Customer Service Rep(03497) 240 W. Seneca Street

Domino's Franchise•Manlius, NY
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to work in a fast-paced pizza store. Team members may work part time or full time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided. The role offers opportunities for advancement, including progression to management and other roles within the company. Store team members work together to prepare and serve orders while maintaining quality standards and the facility.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers by phone and in person to process orders.
  • Ability to perform basic arithmetic accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise movements quickly and accurately.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to lift and handle deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.
  • Ability to carry supplies and dough trays, push or pull trays on dollies, and occasionally navigate stairs or climb a ladder.
  • Ability to bend, crouch, squat, reach repeatedly, and use hands continuously, including forceful use of forearms and wrists when shaping dough.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload product deliveries using a hand truck and stock supplies on shelves.
  • Perform outside tasks such as removing trash.
  • Use a computer keyboard or touch screen to enter orders.
  • Follow quality-control standards and work cooperatively with team members.
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