Customer Service Rep (04069) - 1341 Blue Valley Dr

Domino's Franchise • Bangor, PA

3d • Onsite

About The Position

Customer Service Reps receive and process customer orders, prepare products, and perform general store duties. The role is suitable for someone seeking a main job or supplemental work, and the posting describes opportunities to advance from customer service to management and beyond. On-the-job orientation and training are provided. Applicants must be at least 16 years old.

The position involves working in a pizza store, including standing for most tasks, handling food and supplies, operating equipment, and communicating with customers and coworkers in person and by phone. Work may involve exposure to varying weather during outside tasks, temperatures from 36°F in the cooler to 90°F or higher in some work areas, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent use of hands and arms.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make rapid, accurate movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including frequent standing and reaching, and lifting deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage.
• Perform outside tasks such as removing trash when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed