Customer Service Rep(03361) - 2373 A Central Park Ave

Domino's Franchise • Monroe, NY

8h • Onsite

About The Position

The Customer Service Rep works as a Domino’s Pizza store team member, helping process customer orders and perform general store duties. The role includes receiving and processing telephone orders, communicating with customers in person and by phone, preparing products, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities for advancement, including into management, though advancement is optional.

Work involves standing for most tasks, frequent walking and reaching, repetitive hand use, and occasional lifting, carrying, pushing, pulling, climbing, stooping, bending, and crouching. Team members may unload deliveries, move supplies and trays, work near hot equipment, and perform some outside tasks. The work environment may include varying temperatures, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes, hands, and fingers to make precise movements rapidly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, reaching, and lifting and carrying supplies weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
• Communicate with customers and co-workers in person and by phone to process orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries and move ingredients and supplies to storage areas.
• Perform other general store team-member duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed