Customer Service Rep (04756) - 859 Nazareth Pike

Domino's Franchise • Nazareth, PA

1d

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to support store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management or franchise ownership.

Team members operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility. The position involves customer and coworker communication, handling payments and making change, entering orders by keyboard or touchscreen, and performing physical store tasks. Work may take place in varying temperatures and conditions, including exposure to hot equipment, food odors, cornmeal dust, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and ability to make precise movements quickly and accurately.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and continuous hand use.
• Ability to lift and move deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Handle monetary transactions and make correct change.
• Enter orders using a computer keyboard or touchscreen.
• Unload and move deliveries, stock shelves, and perform other physical store tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed