General Manager (04756) - 859 Nazareth Pike

Domino's Franchise•Nazareth, PA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance, store cleanliness, marketing, and profitability. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the crew does the same. The role also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also includes delivery-related duties and requirements, including delivering product and flyers within a designated area, having a valid driver's license and a safe driving record, and access to an insured vehicle.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses in the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, while carrying product.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for deliveries.
  • Ability to perform the physical requirements described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for team members and ensure policies and procedures are followed.
  • Handle staffing, paperwork, food management, and work schedules.
  • Maintain store image and standards, provide customer service, and promote attendance and punctuality.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products and flyers within the designated delivery area.
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