Customer Service Rep(05587) - 1022 M S Main ST
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to help prepare, bake, and serve pizzas during busy periods. The role may be part-time or full-time and can be a main job or supplemental work. On-the-job orientation and training are provided, and opportunities for advancement may include management or franchise ownership. Team members perform general store duties, including operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The role involves communicating with customers and coworkers in person and by phone, entering orders by keyboard or touchscreen, handling money, and meeting quality standards. Work takes place in a pizza store and may involve exposure to changing temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and cramped spaces. Most tasks are performed standing, with walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous use of the hands. Team members may unload deliveries weighing up to 50 pounds and use store equipment and work aids.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise, rapid movements with speed.
- Ability to work alone and with others, perform repetitive tasks, work under stress, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands of the position, including standing for most tasks, lifting deliveries weighing up to 50 pounds, and frequent reaching and hand use.
- Near- and mid-range vision, depth perception, ability to hear and talk on the telephone, and ability to distinguish hot from cold surfaces.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touchscreen.
- Handle monetary transactions and make correct change.
- Unload deliveries and move ingredients and supplies to storage.
- Meet quality control standards and work cooperatively with team members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
