Customer Service Rep (05113) -7020 Beach Blvd

Domino's Franchise•Jacksonville, FL
•Onsite

About The Position

Domino's Pizza is hiring customer service representatives to handle customer orders and support general store operations. The role may be part-time or full-time and offers opportunities for advancement, including progression into management. On-the-job orientation and training are provided. Team members operate equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean the equipment and facility. The work involves communicating with customers and coworkers in person and by phone, entering orders using a computer keyboard or touch screen, processing payments and making change, and performing repetitive food-preparation and store tasks. The position includes standing for most tasks, short-distance walking, and frequent reaching, bending, and hand use. Team members may unload and move deliveries, lift and carry supplies weighing up to 50 pounds, and use a hand truck, dollies, and pizza-making tools. Work conditions include temperature changes, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, and exposure to sharp edges and moving mechanical parts.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen, and process payments and make correct change.
  • Unload and move deliveries and supplies, and perform other store tasks as needed.

Benefits

  • Flexible scheduling described as schedules that work with the employee.
  • On-the-job orientation and training.
  • Opportunities for advancement and career growth.
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