Customer Service Rep(09380) - 1280 SH-114 E

Domino's•Justin, TX

10d

About The Position

Domino's is hiring a customer service representative to help prepare and serve pizza while providing customer service in a store. The role may be part-time or full-time and offers on-the-job orientation and training, with potential opportunities to advance into management or other roles. Store team members operate equipment, stock ingredients, prepare products, take and process telephone orders, complete inventory and related paperwork, and clean equipment and the facility. The job requires communication with customers and coworkers in person and by phone, processing orders using a computer keyboard or touch screen, handling payments, and completing repetitive food-preparation and stocking tasks. The position involves working with ovens, kitchen tools, and ingredients, and exposure to varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities may include continuous reaching and hand use, bending, occasional crouching, and forceful hand and wrist movements. The posting also describes delivery duties and requirements for team members who deliver: driving products to customers, distributing flyers and door hangers, navigating delivery locations, and carrying products while walking and climbing stairs. Delivery work involves exposure to changing weather and requires a valid driver's license with a safe driving record and access to an insured vehicle.

Requirements

Must be 16 years of age or older.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers and coworkers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Use a computer keyboard or touch screen to enter orders and handle monetary change.
For delivery duties, deliver products by car to customers' doors and distribute flyers and door hangers.