Customer Service Rep(05389) - 1098 Dr MLK Jr Expy
About The Position
The Customer Service Rep works as a Domino’s Pizza store team member, helping make, bake, or take pizzas and providing customer service. The role may be part-time or full-time and schedules are described as accommodating team members’ availability. On-the-job orientation and training are provided. The position offers potential advancement from customer service to management and other opportunities within Domino’s. General store duties include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility approximately daily. The posting also describes delivery duties and requirements for team members who deliver, including delivering orders by car and navigating delivery locations. The work involves varied physical activity and conditions, including frequent reaching and hand use, bending, occasional crouching, handling hot surfaces and sharp or moving equipment, and possible exposure to adverse weather, food odors, cornmeal dust, and cramped cooler space. Delivery work additionally involves carrying orders, walking, climbing stairs, driving, and navigating adverse terrain.
Requirements
- Must be at least 16 years of age.
- Ability to comprehend and provide correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Eye-hand and motor coordination to make precise, rapid movements.
- Ability to enter orders using a computer keyboard or touch screen.
- For delivery duties: valid driver’s license with a safe driving record meeting company standards.
- For delivery duties: access to an insured vehicle that can be used for delivery.
- For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area.
- For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
- For driving duties: far vision and night vision.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders, including taking orders in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- For delivery duties: deliver products by car to customers’ doors and deliver flyers and door hangers.
- For delivery duties: navigate the designated delivery area and customer locations, including multi-story buildings and stairs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
