Customer Service Rep(04860) - 501 S. 29th st. Harrisburg

Domino's Franchise•Harrisburg, PA

About The Position

The Customer Service Rep operates equipment; stocks ingredients from the delivery area in storage, the work area, and the walk-in cooler; and prepares products. The role receives and processes telephone orders, takes inventory, and completes related paperwork. It also involves cleaning equipment and the facility approximately daily. The position requires accurately and quickly performing basic arithmetic, making correct monetary change, taking and processing orders using verbal, writing, and telephone skills, entering orders on a computer keyboard or touch screen, and communicating with customers and coworkers in person and by phone. The employee must be able to comprehend and provide correct written instructions and make rapid, precise movements with hand-eye coordination.

Requirements

Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.

Responsibilities

Operate all equipment.
Stock ingredients from the delivery area to storage, work area, and walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Make correct monetary change.
Enter orders using a computer keyboard or touch screen.
Communicate with customers and co-workers to process orders over the phone and in person.
Comprehend and give correct written instructions.