Customer Service Rep(05905) - 2310 Denny Ave.

Domino's Franchise • Pascagoula, MS

5d • Onsite

About The Position

RPM Pizza is seeking a Customer Service Representative (CSR) to serve as the first and sometimes only point of contact for customers. The CSR helps create a welcoming experience by providing excellent service, professionalism, and a positive attitude while representing the Domino’s brand. The role involves taking orders, preparing products to company standards, maintaining cleanliness and food safety, and supporting store operations in a fast-paced environment.

This is a variable hourly position with competitive pay. Scheduling is flexible. Eligible Team Members averaging 30 or more hours per week during the designated measurement period may have medical, dental, and vision coverage available. Eligible Team Members may also participate in a 401(k) program. RPM Pizza provides ongoing training and development through RPM Pizza College, with opportunities for growth, leadership development, and community involvement. This position is classified as non-exempt under the Fair Labor Standards Act and is eligible for overtime pay in accordance with applicable laws.

Requirements

• Must be 16 years of age or older; a work permit is required in some locations.
• Willingness to learn and participate in required training programs.
• Strong communication and basic math skills.
• Positive, outgoing, and team-oriented attitude.
• Ability to perform essential job functions with or without reasonable accommodation.

Responsibilities

• Provide a fun, friendly, and engaging experience for customers while taking orders.
• Uphold and represent RPM and Domino’s brand standards.
• Maintain store cleanliness, sanitation, and food safety standards.
• Prepare products accurately and efficiently according to company standards.
• Deliver excellent customer service and resolve concerns with a sense of ownership.
• Demonstrate effective time management and multitasking in a fast-paced environment.
• Operate store equipment and tools safely and efficiently.
• Support inventory organization and restocking activities.
• Contribute to a positive, inclusive team environment.

Benefits

• Flexible scheduling
• Team Member product discounts
• Medical coverage available to eligible Team Members averaging 30+ hours per week during the designated measurement period
• Dental coverage available to eligible Team Members averaging 30+ hours per week during the designated measurement period
• Vision coverage available to eligible Team Members averaging 30+ hours per week during the designated measurement period
• 401(k) program available to eligible Team Members
• Ongoing training and development through RPM Pizza College
• Opportunities for growth, leadership development, and community involvement
• Competitive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed