Customer Service Rep(04586) - 115 Saint George Ave.

Domino's Franchise•Roselle, NJ

About The Position

The Customer Service Rep operates equipment, stocks ingredients from delivery areas into storage, work areas, and walk-in coolers, and prepares products. The role receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. It requires accurate, quick basic arithmetic (a calculator may be used), making correct monetary change, and communicating with customers and co-workers to process orders by phone and in person. The position also requires coordination to make precise movements quickly and accurately, computer keyboard or touchscreen order entry, and the ability to understand and provide written instructions.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Make correct monetary change.
  • Enter orders using a computer keyboard or touchscreen.
  • Communicate with customers and co-workers to process orders by phone and in person.

Benefits

  • 401(k) plan.
  • Health insurance for full-time positions.
  • Bonus eligibility for management roles.
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