Customer Service Rep(07191) - 13712 NE 20th Ave

Domino's • Vancouver, WA

7d • Onsite

About The Position

This entry-level, part-time store position provides on-the-job orientation and training. Customer Service Representatives help operate the store, prepare products, handle customer orders, and maintain the facility. The position involves communicating with customers and coworkers in person and by phone, processing orders through a computer keyboard or touchscreen, and completing inventory and related paperwork. Team members may also perform delivery-related tasks, including locating addresses and navigating delivery sites. Advancement opportunities are available, depending on store needs and the employee's training, reliability, and communication with the manager.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid, and accurate movements.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to perform the physical activities described, including standing, walking, lifting cases weighing up to 50 pounds, carrying supplies, reaching, bending, and using hands continuously.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers in person and by phone to process orders.
• Enter orders using a computer keyboard or touchscreen.
• Navigate to addresses within the designated delivery area when performing delivery-related work.
• Unload and store product deliveries, including lifting and stacking cases.
• Perform outdoor tasks such as removing trash and, when applicable, delivering products or distributing coupons.

Benefits

• Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week.
• Sick pay in accordance with Washington State requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed