Customer Service Rep(07238) - 6922 Ne Glisan

Domino's Franchise•Portland, OR
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to work in its stores. The role may be part-time or full-time and may suit someone seeking a primary or supplemental job. On-the-job orientation and training are provided. Team members may have opportunities to advance into management or other roles within the company. The position includes customer order processing and general store duties, including operating equipment, stocking ingredients and supplies, preparing products, taking inventory, completing paperwork, and cleaning equipment and the facility. Work involves interacting with customers and coworkers in person and by telephone, using a computer or touch screen, and meeting quality standards in a fast-paced store environment. The job requires frequent standing, reaching, and hand use, along with occasional lifting and carrying supplies, bending, crouching, pushing or pulling trays, and navigating stairs or a ladder. Work conditions include varying store temperatures, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, and occasional outdoor tasks in varying weather.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to make rapid and accurate hand and finger movements and coordinate eyes and hands.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, reaching, bending, and occasional climbing.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform other store tasks, including changing prices on signs, washing walls, and maintenance as needed.
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