Customer Service Rep (1610) 2516 NE 43rd Street

Domino's Franchise • Kansas City, MO

7d • Onsite

About The Position

Customer Service Reps help Domino’s prepare and process pizza orders and serve customers in-store and by phone. The position may be part-time or full-time, with schedules intended to work around other commitments. On-the-job orientation and training are provided, and team members may have opportunities to advance into management or other roles. The general store duties include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing associated paperwork, and cleaning the equipment and facility. Team members may also deliver products, flyers, and door hangers. Delivery duties require a valid driver’s license with a safe driving record and access to an insured vehicle that can be used for deliveries.

The work involves standing and walking for much of the shift, along with occasional sitting for paperwork. It may require lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, climbing stairs or ladders, and frequent reaching and bending. The work environment includes varying temperatures, hot surfaces and tools, food odors, cornmeal dust, cramped areas, and sharp edges or moving mechanical parts. The role requires customer and coworker communication, accurate order entry, basic arithmetic, making change, coordination, and the ability to work independently or with others under stress while meeting quality standards.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers, in person and by telephone, to process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Hand-eye coordination and the ability to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• For delivery duties: valid driver’s license with a safe driving record meeting company standards.
• For delivery duties: access to an insured vehicle that can be used for delivery.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Deliver products by car to customers’ doors within the designated delivery area.
• Deliver flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed