Customer Service Rep(06996) - 1610 Teasley Ln

Domino's Franchise • Denton, TX

1d • Onsite

About The Position

This customer service representative role supports the store’s goal of preparing and delivering pizzas to customers as quickly and safely as possible. It suits motivated people who can multitask and work in a fast-paced environment, respond to changing business demands, and serve customers with strong people skills. Daytime and evening shifts are available, and schedules can range from one to five or six shifts per week. On-the-job orientation and training cover taking orders, labeling boxes, and making pizzas. The position offers advancement opportunities within the store and the broader Domino’s organization.

Requirements

• Must be at least 16 years old.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to multitask and work in a fast-paced environment, including under stress and while performing repetitive tasks.
• Ability to work alone and with others and to make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing trays, and reaching, bending, crouching, or occasionally climbing stairs or a ladder.
• Ability to differentiate between hot and cold surfaces; talking and listening on the telephone; near- and mid-range vision and depth perception.

Responsibilities

• Operate store equipment and maintain store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products, including making pizzas.
• Receive and process telephone orders, communicating with customers in person and by phone.
• Complete required paperwork.
• Clean equipment and the facility daily.
• Unload bulk product deliveries using a hand truck and move ingredients and supplies to storage.
• Meet quality-control standards and help satisfy customers, including unhappy customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed