Customer Service Rep(02646) 841 Main St

Domino's Franchise • Munster, IN

1d • Onsite

About The Position

The Customer Service Rep works in a Domino’s store and helps make, bake, and serve pizzas during day and night hours. Team members may work part time or full time, and schedules are described as adaptable. The role offers opportunities for advancement, including into management and other roles within the company.

The position involves working across in-store stations, preparing menu items, assisting customers by phone and in person, and expediting orders. It also includes operating store equipment, stocking ingredients and supplies, processing orders, and cleaning the equipment and facility. Work may involve standing and walking for much of the shift, handling hot and sharp equipment, working in varied temperatures, and lifting or carrying supplies.

Requirements

• Must be 18 years of age or older.
• Must be willing and able to work all stations in the store.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone communication skills for taking and processing orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to operate all store equipment.
• Ability to speak, hear, and understand verbal communication by telephone and in person.
• Near- and mid-range vision and depth perception for in-store tasks, and ability to distinguish hot from cold surfaces.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands described, including frequent standing, walking, reaching, and hand use, as well as lifting and carrying supplies and occasionally climbing, bending, crouching, or squatting.

Responsibilities

• Work all in-store stations, including making menu items, assisting customers by phone and in person, and expediting orders from the cut table.
• Use a computer keyboard or touch screen to enter and process orders.
• Receive and process telephone orders and communicate with customers.
• Operate store equipment and prepare products.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Clean equipment and the facility approximately daily.
• Unload deliveries and move, lift, carry, push, or pull ingredients, trays, products, and supplies as needed.
• Perform required tasks while standing, walking, reaching, bending, and occasionally climbing stairs or a ladder.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed