Customer Service Rep(08141) - 633 S. Arroyo Pkwy.

Domino's Franchise•Pasadena, CA

About The Position

The Customer Service Rep works as a Domino’s store team member, serving customers and helping prepare and process orders. The role offers on-the-job orientation and training and may provide opportunities to advance into management. Applicants must be at least 18 years old. The position involves operating store equipment, stocking ingredients, preparing products, handling phone and in-person orders, and cleaning equipment and the facility. Team members communicate with customers and coworkers, enter orders by keyboard or touch screen, perform basic arithmetic and make change, and work in a store environment with temperature variations and other listed exposures.

Requirements

  • Must be 18 years of age or older.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to work in conditions that may include varying and adverse weather, store temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some work areas, sudden temperature changes, food odors, cornmeal dust, cramped quarters including a walk-in cooler, hot surfaces or tools from ovens up to 500 degrees or higher, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders over the phone and in person.
  • Enter orders using a computer keyboard or touch screen.
  • Make correct monetary change.
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