Customer Service Rep(03668) - 241 Rockaway Pkwy

Domino's Franchise•Brooklyn, NY

About The Position

Customer Service Reps perform duties for all team members, including operating equipment; moving and stocking ingredients from the delivery area to storage, work areas, and the walk-in cooler; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility approximately daily. Orientation and training are provided on the job. The role requires communicating with customers and co-workers in person and by telephone, following written instructions, accurately handling basic arithmetic and monetary change, and entering orders using a computer keyboard or touch screen.

Requirements

  • Ability to comprehend and follow written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders by phone and in person.
  • Enter orders using a computer keyboard or touch screen.
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