Customer Service Rep (1366) 544 Conestoga Pkwy Shepherdsville

Domino's Franchise•Shepherdsville, KY
•Onsite

About The Position

DTID dba Domino's Pizza is seeking a customer service representative for its Shepherdsville location. The role involves providing professional customer support, responding to customer inquiries and complaints, and processing orders and requests. Team members may have opportunities to grow into management and other roles. The position is described as suitable for part-time or full-time work, with schedules intended to accommodate team members.

Responsibilities

  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Respond promptly to customer inquiries through various channels.
  • Acknowledge and resolve customer complaints.
  • Learn Domino's products to answer customer questions.
  • Process orders, forms, applications, and requests.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Communicate and coordinate with colleagues as necessary.
  • Provide feedback on the efficiency of the customer service process.
  • Manage a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Benefits

  • Fair and comprehensive rewards package
  • Flexible schedules
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