Customer Service Rep(04936) - 923 N Courtenay Pkwy
About The Position
The Customer Service Rep receives and processes telephone orders and serves as the first point of contact for phone-in and carryout customers. The role requires communicating with customers in a friendly and professional manner, processing orders in person and over the phone, and entering orders using a computer keyboard or touch screen monitor. Additional duties include stocking ingredients from the delivery area to storage, the work area, and the walk-in cooler; preparing product; and cleaning equipment and the facility as requested. Most tasks are performed while standing, and employees must be able to stand for long periods.
Requirements
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to perform basic math skills, including accurately giving change.
- Outgoing personality and ability to communicate with customers in a friendly and professional manner.
- Ability to enter orders using a computer keyboard or touch screen monitor.
- Ability to stand for long periods of time.
Responsibilities
- Receive and process telephone orders.
- Communicate with phone-in and carryout customers in a friendly and professional manner.
- Process orders in person and over the phone.
- Enter orders using a computer keyboard or touch screen monitor.
- Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
- Prepare product.
- Clean equipment and the facility as requested.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
