Customer Service Rep(07222) - 717 E 1st Street
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills. The position can be part-time or full-time and offers schedules intended to accommodate team members’ other commitments. Team members may have opportunities to advance from customer service to management and other roles within the company. The role involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. Employees communicate with customers and coworkers in person and by phone, enter orders using a keyboard or touch screen, and handle payments and change. The work is primarily performed standing and involves frequent walking, reaching, hand use, and bending, as well as occasional lifting, carrying, pushing, climbing, crouching, and squatting. The work environment may include varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members must be at least 16 years old.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise, rapid movements accurately.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, reaching, bending, and occasional climbing or crouching.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers in person and by telephone to process orders.
- Enter orders using a computer keyboard or touch screen.
- Handle monetary transactions and provide correct change.
- Unload deliveries using a hand truck and stock supplies.
- Perform other store tasks, including taking out trash, cleaning, and occasional maintenance-related tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
