Customer Service Rep(07538) - 2686 N 1850 W

Domino's Franchise • Farr West, UT

3d • Onsite

About The Position

The Customer Service Rep processes customer orders and helps prepare and serve pizzas as part of a store team. The role may be part-time or full-time, with schedules intended to accommodate employees’ other commitments. On-the-job orientation and training are provided. The position offers opportunities for advancement from customer service to management and other roles within the company.

Team members operate store equipment, stock ingredients and supplies, prepare products, take and process telephone orders, complete inventory and related paperwork, and clean the equipment and facility. The work involves communicating with customers and coworkers in person and by phone, entering orders by keyboard or touch screen, handling payments, and completing repetitive food-preparation and store tasks.

Work takes place in a store with temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some areas, as well as occasional outdoor tasks and exposure to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical duties include standing and walking for much of the shift, lifting and carrying supplies, pushing or pulling trays, and frequently reaching, bending, and using the hands and arms.

Requirements

• Must be at least 16 years of age.
• Must hold a current Food Handler permit.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Ability to make rapid, accurate hand and finger movements and coordinate eyes and hands.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform the position’s physical tasks, including standing, walking, lifting, carrying, pushing, pulling, reaching, and bending.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to talk and hear on the telephone, see at near and mid-range, judge depth, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and stock bulk product deliveries using a hand truck.
• Perform occasional maintenance and other tasks, such as changing prices on signs and washing walls.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed