Customer Service Rep(02965) - 44 N Commercial

Domino's Franchise•Harrisburg, IL

13h

About The Position

The Customer Service Rep operates store equipment, stocks ingredients, prepares products, receives and processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility daily. The role communicates with customers and co-workers to process orders in person and over the phone, handles monetary change using basic math, enters orders using a keyboard or touch screen, and delivers flyers and door hangers. Work conditions include variable and sometimes adverse weather when taking out trash or performing other outside tasks. In-store temperatures range from 34 degrees in the cooler to 90 degrees or higher in some work areas. The role requires standing for long periods, walking, and lifting and carrying approximately 3 to 30 pounds. Team members may infrequently use stairs or climb a ladder to change a reader board, clean walls, or perform maintenance.

Requirements

Ability to communicate verbally with customers and co-workers.
Basic mathematical skills to make correct monetary change.
Ability to enter orders using a computer keyboard or touch screen.
Ability to stand for long periods, walk, and lift and carry approximately 3 to 30 pounds.
Ability to infrequently navigate stairs or climb a ladder.

Responsibilities

Operate all equipment.
Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Communicate with customers and co-workers to process orders over the phone and in person.
Use basic mathematical skills to make correct monetary change; a calculator may be used.
Deliver flyers and door hangers.
Enter orders using a computer keyboard or touch screen.