Customer Service Rep(06818) - 7630 N Beach

Domino's Franchise • Fort Worth, TX

20h • Onsite

About The Position

The Customer Service Rep receives and processes customer orders by telephone and in person, prepares products, operates store equipment, stocks ingredients and supplies, and helps maintain the store and its equipment. The position includes on-the-job orientation and training. Domino’s offers opportunities for advancement from customer service representative to management and beyond. The job requires working with customers and coworkers, sometimes under stress and while meeting quality standards. Schedules may accommodate part-time or full-time availability.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and the ability to make precise movements quickly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to use hands continuously and perform tasks involving grasping, pinching, and forceful use of the forearms and wrists.
• Ability to stand for most tasks, walk short distances, and occasionally sit to complete paperwork.
• Ability to lift and stack deliveries weighing up to 50 pounds onto shelves up to 72 inches high.
• Ability to carry supplies, including pizza sauce weighing approximately 30 pounds and dough trays weighing approximately 12 pounds each.
• Ability to push or pull trays on dollies and occasionally climb stairs or a ladder.
• Ability to bend, crouch, squat, and reach repeatedly, including reaching above 72 inches.
• Ability to talk and hear on the telephone, use near and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and orders in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other outside tasks, including removing trash.
• Use a computer keyboard or touchscreen to enter orders.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed