Customer Service Rep(05806) - 705 Glover Ave
About The Position
The Customer Service Rep works as part of a Domino’s Pizza store team, providing customer service and supporting pizza preparation and store operations. Duties include processing phone and in-person orders, preparing products, stocking ingredients, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role may offer opportunities for advancement into management or other positions. Store work can involve changing temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. The job requires frequent reaching and hand use, coordination, and periods of bending; crouching and squatting may be needed occasionally. The description also includes delivery-specific duties: delivering orders by car to customers, distributing flyers and door hangers, and navigating delivery locations. Delivery duties require a valid driver’s license and safe driving record, access to an insured vehicle, navigation skills, and the ability to carry products and walk or climb stairs. Delivery work may involve adverse weather and requires far and night vision for driving.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination and ability to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- For delivery duties: navigation skills to read a map and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and stairs.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- For delivery duties, deliver products by car to customers and distribute flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
