Customer Service Rep(05889)-8000 Liberty Parkway

Domino's Franchise • Birmingham, AL

16h

About The Position

The Customer Experience Representative helps ensure customers have a positive experience in the store or over the phone. As the first responder and the face and voice of Domino’s to customers, this role involves providing friendly, professional service, handling orders, maintaining the front of the store, and addressing customer concerns.

Responsibilities

• Greet customers and provide a positive, engaging experience through personality, professionalism, and performance.
• Take customer orders in person or over the phone using the store’s technology and Point of Sales System.
• Clean, prepare, and maintain the front of the store to create a positive in-store customer experience.
• Keep the storefront clean and safely carry out the contactless experience for drive-up and curbside customers.
• Take ownership of customer concerns and work with management to resolve them and improve the customer experience.
• Ensure orders are organized, accurate, and meet standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed