Customer Service - Order Entry
MK NORTH AMERICA INC•Bloomfield, CT
•$25 - $29•Onsite
About The Position
This position is primarily focused on customer service, order entry and administrative office work. You need to be highly organized and have strong computer and administrative skills.
Requirements
- Excellent customer service skills on the phone and in person
- Attention to detail is crucial; Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
- Strives to continuously build knowledge and skills
- Ability to prioritize and stay organized
- Listens and gets clarification; Responds well to questions
- Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments
- Must be able to lift and carry 25 lbs
- Must be able to physically use various pieces of office equipment
- Must be able to sit for long periods of time
- Must be able to look at computer screens for long periods of time
- Must be able to effectively greet, work with and speak to visitors
- Computer skills should include extensive experience with Microsoft products – Excel, Word and Outlook, Enterprise Resource Planning (ERP) systems, Adobe and similar office systems
Nice To Haves
- Supervisory experience preferred
Responsibilities
- Politely greet visitors making sure they follow all protocols and assisting them in getting where they need to go
- Promptly handle incoming phone calls, emails and all forms of communications
- Filing of company documents both in paper and electronic formats
- Maintain the office related supplies including placing, receiving and distributing orders
- Manage all mail functions including sorting and delivering incoming mail and preparing and sending outgoing mail
- Prep, review, and data enter purchase orders to ensure accuracy and prepare for production in timely manner but with high level of accuracy
- Processing of orders in our ERP computer system
- Various data entry tasks which need to be done in a timely manner but with a high level of accuracy
- Other administrative tasks that may be requested
Benefits
- scaling quarterly bonus opportunity contingent on Sales and Customer Service meeting plan/budget quota
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
