Customer Service Manager – Children’s Lighthouse Parker

Children's Lighthouse Parker • Parker, CO

17d • Onsite

About The Position

Children’s Lighthouse Parker is looking for a warm, energetic, and highly organized Customer Service Manager to join our leadership team! This role is perfect for someone who loves building relationships, helping families, and creating an exceptional experience from the very first tour through enrollment and beyond.

Requirements

• Strong communication and customer service skills
• Friendly, positive, and professional attitude
• Excellent organization and multitasking abilities
• Comfortable using computers, email, and office software
• Passion for working with families and children

Nice To Haves

• Experience in childcare, education, hospitality, sales, or customer service preferred

Responsibilities

• Greet and assist prospective and current families
• Lead tours and help families through the enrollment process
• Answer phones, emails, and parent inquiries professionally and promptly
• Support family retention and customer satisfaction initiatives
• Maintain student records and enrollment documentation
• Assist with marketing, community outreach, and events
• Support center leadership with administrative and operational tasks
• Create a welcoming, positive, and professional front-office environment

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed