Customer Service Manager
RouteGenie•Buffalo, NY
About The Position
RouteGenie is seeking a Customer Service Manager to lead a team of passionate problem-solvers. This role involves building solutions to support customers long-term, empowering them to improve their operations through RouteGenie's innovative platform. The manager will foster a culture of collaboration and improvement, providing opportunities for skill expansion and innovation in a fast-moving environment where contributions are valued.
Requirements
- Customer-First Approach
- Proven Results, Fast Innovation
- Culture of Collaboration & Improvement
- Room to Grow
Responsibilities
- Lead a team of passionate problem-solvers.
- Build solutions to support customers long-term.
- Foster a culture of collaboration and improvement.
- Provide opportunities for skill expansion and innovation.
Benefits
- Competitive pay with an annual bonus opportunity
- Health, dental, and vision insurance
- Paid time off, holidays, and flexible core business hours
- 401(k) retirement plan with company contribution
- Company paid parking in a covered parking garage
- Professional development opportunities, including training and conferences
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
