Customer Service Management Trainee
Uline•San Bernardino, CA
•$29 - $34•Onsite
About The Position
Uline is hiring a Customer Service Management Trainee for its California Branch in Ontario, California. The role offers hands-on training at a state-of-the-art call center to develop customer service management skills and help customer service representatives deliver excellent service. The position is on-site and has full-time second-shift hours. Uline describes itself as a family-owned distributor of shipping, industrial, and packaging materials with more than 9,800 employees across 14 locations.
Requirements
- Bachelor’s degree.
- Strong track record of customer-focused service, teamwork, and attention to detail.
Nice To Haves
- Prior leadership or management experience.
Responsibilities
- Complete a comprehensive hands-on training program covering customer service management.
- Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance, and providing constructive feedback.
- Review department procedures and standards to identify areas for improvement.
Benefits
- Complete health insurance coverage.
- 401(k) with a 6% employer match starting on day one.
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program covering professional continuing education.
- Clean, modern facilities.
- First-class fitness center and nearby walking path.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
