Service Management Trainee

Mission Linen•Chino, CA

About The Position

Mission Linen Supply is hiring Service Management Trainees for its operating plants in California and Arizona. The 30-week training program combines rotations across departments with support from senior management and company-sponsored management development workshops. Trainees learn the day-to-day work of managers and the company's business, complete progress reports, and explore the department that best matches their interests, skills, and abilities. Upon successful completion, trainees are promoted to a management position leading a route sales and service team of Route Sales and Service Representatives (RSSRs). The role prepares trainees to lead teams, deliver customer satisfaction, achieve operational goals, develop new business accounts, increase business with existing accounts, and retain customers. Candidates must be willing to relocate during or after training to manage their own team within the first three years of the career program. Previous industry experience is not required. Mission Linen Supply is a family-owned, privately held provider of linen, uniform, and facility service products serving hospitality, medical, and industrial businesses across five western states. Founded in 1930 and headquartered in Santa Barbara, California, the company describes its industry as essential and recession-resistant and its goods and services as environmentally friendly.

Requirements

3–5 years of experience in a management role.
Willingness to relocate during or after training to manage a team within the first three years.
Excellent customer service skills, strong business acumen, and effective leadership ability.
Excellent work ethic, strong organizational skills, and computer literacy.
Demonstrated leadership potential and a strong business and customer orientation.

Nice To Haves

A college degree is highly desired.
Military experience is welcomed.

Responsibilities

Complete a 30-week training program with rotations through various departments.
Work alongside senior management, complete progress reports, and participate in company-sponsored management development workshops.
Learn managers’ day-to-day responsibilities and all aspects of the business.
Upon completion of the program, lead a route sales and service team.
Direct efforts to maximize new business accounts, deepen penetration of existing accounts, and retain accounts.
Relocate during or after training to manage a team within the first three years of the career program.