Customer Service Intern

Mosquito Joe • Baltimore, MD

12d • Onsite

About The Position

Mosquito Joe of Baltimore & Annapolis is hiring a Customer Service Intern to support our growing business. This role is ideal for someone who takes pride in great service, communicates professionally, and enjoys making a difference for customers every day. At Mosquito Joe, our mission is to make every customer feel confident, cared for, and excited. When you put on a Mosquito Joe® uniform, you become part of the family—a group of people committed to excellent customer service and passionate about making the outdoors a place that’s fun for everyone. Working for our franchises means they’ll take care of you the way they take care of their own family and friends. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we’re a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.

Requirements

• Friendly, professional, and confident communication skills
• Comfort making outbound service calls and handling customer conversations
• Strong organizational skills and attention to detail
• Reliability, punctuality and self-motivation
• A positive customer-first mindset
• Ability to multitask in a fast-paced environment

Nice To Haves

• Prior customer service or office experience is preferred.

Responsibilities

• Managing accounts receivable follow-up and updating payment information
• Following up with new customers after sign up
• Calling customers after resprays or service visits
• Answering customer questions by phone, text, and email
• Supporting other customer service and office tasks as needed

Benefits

• Performance Bonus

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1-10 employees