Customer Service Intern

UniFirst • Owensboro, KY

2d • Onsite

About The Position

The Customer Service Intern is a part-time position. The candidate is required to work a minimum of three days per week with a minimum of 12 hours per week. The maximum hours allowed to work each week is 29 hours. The candidate will be responsible for the duties set forth in the description below and any other assigned duties.

Requirements

• Must be pursuing a degree in a related field.
• Proficient computer skills
• Excellent verbal and written communication skills

Responsibilities

• Creation of CSR Newsletter
• Construction of Training Videos for Staff Development
• Creation of Customer Service Work Instructions & Procedures
• Development of Fiscal Year Metrics pertaining to Customer Service KPI’s
• Processing of Customer Driven Returns & Exchanges
• Managing Multiple Customer Service Reports
• Data Entry
• Support the general responsibilities of the Customer Service Department

Benefits

• 401K with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Paid Time Off
• Tuition Reimbursement
• 30% Employee Discount
• Employee Referral Bonuses

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree