Customer Service / Inside Sales

1100 Applied Industrial Technologies, Inc.Pasco, WA
Onsite

About The Position

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Pasco, WA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. This position is onsite at our service center, part of a great team. Hours are 7:00 am – 4:00 pm Monday through Friday.

Requirements

  • 6+ months customer service or inside sales.
  • Written and verbal communication skills, including English grammar.
  • High school diploma or equivalent.
  • Mechanical aptitude.
  • Basic computer skills including Excel.
  • Valid driver's license & clean driving record (MVR).
  • Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Nice To Haves

  • Industrial distribution or parts counter environment a plus.
  • Hydraulic, bearings, or power transmission knowledge preferred.
  • Attention to detail, accuracy, ability to multitask, sense of humor.

Responsibilities

  • Partner with our customers and Account Manager to find products and services, solve customer needs, and build ongoing positive business relationships.
  • Handle customer inquiries, quotes, order processing, expediting / returns.
  • Source parts.
  • Assist in generating sales.
  • Help in the stockroom as needed, deliver orders to customers as needed.

Benefits

  • Competitive hourly pay
  • Monthly, quarterly, and annual bonus opportunities
  • 401K with company match
  • Insurance
  • Time off
  • Tuition reimbursement
  • Employee assistance
  • Professional development and training
  • Great work / life balance
  • Team oriented company culture
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