Customer Service / Inside Sales

FCX Performance•Omaha, NE

17h•Onsite

About The Position

Applied Industrial Technologies is seeking a full-time creative, resourceful Customer Service Representative (CSR) in Omaha, NE. This role involves providing professional and timely support to the sales team and customers. As a leading industrial distributor and Fortune 1000 company, Applied Industrial Technologies emphasizes integrity, inclusion, and career advancement, encouraging individual contributions. The company is recognized as one of the World’s Best Employers by Forbes for 2021, has received the Outstanding Employer Support award from the US Navy, and is listed as #7 in the top 50 Industrial Distributors for 2024. Many associates have built long-lasting careers, with 25% of the U.S. team having 20+ years of service. The position is onsite at a service center, operating Monday through Friday from 8:00 am to 5:00 pm. Applied Industrial Technologies, founded in 1923, is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies, serving MRO and OEM end users across various industrial markets. The company is built on a philosophy that prioritizes people and is committed to fair treatment and growth opportunities as an equal opportunity employer.

Requirements

1+ year customer service or inside sales experience
Attention to detail, accuracy, ability to multitask, sense of humor
Written and verbal communication skills, including English grammar
High school diploma or equivalent
Mechanical aptitude
Basic computer skills including Excel
Valid driver's license & clean driving record (MVR)
Candidates must be authorized to work in the US

Nice To Haves

Industrial distribution or parts counter environment a plus

Responsibilities

Partner with customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships
Handle customer inquiries, quotes, order processing, expediting / returns
Source parts
Assist in generating sales
Help in the stockroom as needed, deliver orders to customers as needed

Benefits

competitive hourly pay
monthly, quarterly, and annual bonus opportunities
401K with company match
insurance
time off
tuition reimbursement
employee assistance
A LASTING CAREER – Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it’s called work for a reason but have fun in the process
Join a local team with company backing