Customer Service / Inside Sales
About The Position
Applied Industrial Technologies is hiring a full-time creative, resourceful customer service representative (CSR) in Omaha, NE. In this role, you will provide professional and timely support to the sales team and customers. As a leading industrial distributor and Fortune 1000 company, Applied Industrial Technologies sells millions of industrial products to various customers. The company culture is described as friendly, fun, with healthy competition and rewards, emphasizing integrity, inclusion, and career advancement. Individual contributions and ideas are encouraged. The position is onsite at a service center, with hours from 8:00 am to 5:00 pm, Monday through Friday. Applied is recognized as one of the World’s Best Employers by Forbes for 2021, has received the Outstanding Employer Support award from the US Navy, and is listed as #7 in the top 50 Industrial Distributors for 2024. The company is a GSA approved vendor and boasts a high retention rate, with 25% of its U.S. team having 20+ years of service. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies, serving MRO and OEM end users across industrial markets. The company is built on a philosophy that puts people first, committed to fair treatment and growth opportunities as an equal opportunity employer.
Requirements
- 1+ year customer service or inside sales experience
- Attention to detail, accuracy, ability to multitask, sense of humor
- Written and verbal communication skills, including English grammar
- High school diploma or equivalent
- Mechanical aptitude
- Basic computer skills including Excel
- Valid driver's license & clean driving record (MVR)
Nice To Haves
- Industrial distribution or parts counter environment experience
Responsibilities
- Partner with customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships
- Handle customer inquiries, quotes, order processing, expediting / returns
- Source parts
- Assist in generating sales
- Help in the stockroom as needed, deliver orders to customers as needed
Benefits
- Competitive hourly pay
- Monthly, quarterly, and annual bonus opportunities
- 401K with company match
- Insurance
- Time off
- Tuition reimbursement
- Employee assistance
- A LASTING CAREER – Career paths are available in sales, operations, or management throughout the country
- Professional development and training
- Great work / life balance
- Team oriented company culture
- Join a local team with company backing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
